gimasisupport.spaziodemo.org

What connectivity options are supported by the devices?

The devices support multiple connectivity protocols:

LoRa / LoRaWAN
NB-IoT / LTE-M (via ICCID SIM)
Bluetooth Low Energy (BLE) (for setup and diagnostics)
Each protocol can be activated based on device firmware and region.

Can I update the firmware remotely (OTA)?

Yes, the GIoT platform supports OTA (Over-The-Air) firmware updates. Updates can be triggered via the dashboard or API, and they are applied during the device’s next connection window.

What is GIoT and what can it do?

GIoT is the GIMASI cloud-based IoT platform that enables: device management, Rule-based automation and alerting Real-time data monitoring, API integration, Geofence and movement detection.

What browsers does GIoT Support ?

GIOT is compatible with the latest versions of the following browsers:

Google Chrome
Microsoft Edge
Mozilla Firefox
Apple Safari

Ensure your browser is up to date for the best experience.

I forgot my password, what should I do?

Contact your administrator and request a password update for your profile. You will then receive a link via email to set a new password, without needing to enter the old one.

My device is showing "Not Active", what does it mean?

A device marked as “Not Active” means it has not yet been bootstrapped or onboarded to the platform.
This could happen for the following reasons:

The device has not yet been powered on or connected to the network.

The activation process (e.g., NFC activation for certain devices) has not been completed.

The device is in a cot-not-ready state if migrated from COT Cloud, meaning it needs manual activation.

Until activation is complete, the device dashboard will not be accessible. To resolve this, ensure the device is properly powered, activated, and connected. If issues persist, contact your Admin for further verification.

FAQs